Date Syllabus Filed: Spring 2007
Instructor: Brian Dechant
Home Phone: 785.365.0019
Where to Leave Messages: Business Office 785.623.6160
Course Number: PHRM 101 Semester Credits: 3 credits
Course Title: Orientation to Pharmacy Practice
Building: RE Building – Room 116
Catalog Description:
This course
orients students to the work of the pharmacy technician and the context in
which technicians’ work is performed.
Students learn the concept of direct patient care and technicians’
general role in its delivery, with particular emphasis on the complementary
roles pharmacists and technicians. They
will gain an understanding of the range of current direct patient care delivery
systems and of medication distribution systems including the step-by-step
processes in which the technician practices.
Students are introduced to the profound influence that medication laws,
standards, and regulations have on practice.
In addition, they will be introduced to the concept of quality assurance
and its procedures. Safety issues will
be covered such as First Aid and CPR.
Learning activities will include fieldtrips to pharmacies (community and
hospital based) and guest lectures within pharmacy fields.
Texts:
Pharmacy Technician: Principles and Practice, Hooper,
2004
Workbook
to Accompany Mosby’s Pharmacy Technician: Principles and
Practice, Hooper, 2004
The
Pharmacy Technician Workbook & Certification Review, 2nd ed.,
American Pharmacists Association, 2004
Supplies Needed: Students need to furnish the
following: Pen and/or Pencil, paper.
Reference Material: Code of Ethics,
Method of Evaluation/Grades:
Quizzes and unit
tests will be utilized. Quizzes will be given at the beginning of the class period
over material that was previously covered.
In order to get credit for a quiz, students must be present when class
begins. Students who are tardy will lose
credit for the quiz.
Quizzes = 40% of grade Tests = 60% of grade
90-100
= A 80-89 = B 70-79 = C 60-69 = D Below 60 = F
Attendance Policy: Students are expected to attend class, lab and clinical
experiences. If a student is absent, he
or she is responsible for obtaining information missed during that class/lab
time. Students are expected to attend
clinical experiences. Students are
expected to be on time. The instructor
is to be notified at least 30 minutes in advance if the student is to be absent
from theory/laboratory/clinical.
Students are expected to participate in group projects, individual
reports, and laboratory experiences as assigned.
Inclement Weather Policy: In the event that a student is unable
to attend class because of inclement weather, he/she is required to notify the
office that day. Any student not
following this procedure will be counted absent.
Services For Students With Disabilities: Students, with either a permanent or temporary disability, who require accommodation for more than one week should request services by contacting the Student Services Office. Students requesting accommodations must present written documentation from a certified professional, which should include a statement identifying the disability as well as recommendations for accommodations. Contact, at least one month in advance, the Dean of Student Services (785) 738-2276 to make requests for accommodations.
Policy Regarding Academic
Dishonesty: Academic
dishonesty of any kind will not be tolerated while attending
EPA
Standards: The college will comply with all Federal and State Standards in
regard to OSHA and EPA Regulations. In
most of the shops and labs, students either handle to produce hazardous waste
materials. All faculty
have received training on these standards.
Students must follow Universal Precautions.
Course Objectives:
1. Explain
how state laws and regulations determine what activities associated with
collection of patient-specific information can be delegated by the pharmacist
to technicians.
2. Explain
how state laws and regulations determine what activities associated with
receiving and screening prescription/medication orders for completeness and
authenticity can be delegated by pharmacists to technicians.
3. Explain
how state laws and regulations determine what activities associated with
preparing medications for distribution can be delegated by pharmacists to
technicians.
4. Explain
how state laws and regulations determine what activities associated with
verifying the measurements, preparation, and/or packaging of medications
produced by other technicians can be delegated by pharmacists to technicians.
5. Describe
the various systems used to distribute medications.
6. Explain
how state laws and regulations determine what activities associated with the
administration of immunizations can be delegated by pharmacists to technicians.
7. Explain
how state laws and regulations determine what activities associated with
patient counseling to optimize the use of medications, equipment, and devices
can be delegated by pharmacists to technicians.
8. Explain
how state laws and regulations determine what activities associated with
monitoring of medication therapy can be delegated by pharmacists to
technicians.
9. Compare
and contrast the provision of direct patient care in various patient-care
settings.
10. Discuss
the meaning of the term “direct patient care”.
11. Explain
how direct patient care is delivered in each of the various patient-care
settings.
12. Discuss
the role of the technician in the delivery of direct patient care.
13. Formulate
a written statement which describes one’s responsibility as a pharmacy
technician for improving direct patient care.
14. Explain
the concept of quality assurance, including prospective and retrospective
approaches.
15. Describe
quality assurance methods.
16. State
technician tasks that require quality assurance procedures.
17. Explain
the technician’s role in preventing and detecting medication errors.
18. Explain
the Pharmacist/Technician Impairment Program.
19. Define
the term “ethics”.
20. Compare
and contrast ethics with laws.
21. Explain
an ethical code that pertains to the work functions of pharmacists.
22. Explain
situations that may present ethical questions for the pharmacy technician.
23. Discuss
attire that is appropriate for wear by the pharmacy technician.
24. Discuss
the importance of maintaining personal hygiene while in the practice
environment.
25. Use
effective negotiation skills to resolve conflicts.
26. Explain
the principles of negotiation.
27. Explain
the necessity for technicians to stay current with advances in pharmacy
practice.
28. Discuss
resources (e.g., journals, newsletters, educational conferences) for staying
current with advances in pharmacy practice (e.g., automation, medication
therapy, devices).
29. Demonstrate
consistent use of a systematic approach to solving problems encountered in
one’s work as a technician.
30. Explain
the kinds of problems encountered in the work of the technician that benefit
from the use of a systematic problem solving approach.
31. Explain
a systematic approach to problem-solving.
32. Explain
the concept of consensus building.
33. Explain
the concept of workflow management.
34. Explain
the role of pharmacy technicians in managing their own work.
35. Explain
the difference in priority to be given a STAT versus a PRN order.
36. Use
knowledge of interpersonal skills to effectively manage working relationships.
37. Describe
the types of interactions with others that occur in the work of the pharmacy
technician.
38. Explain
techniques for working well on health care-related teams.
39. Explain
the factors that characterize good working relationships with others.
40. Explain
effective methods for delegating work.
41. Explain
the characteristics of collaborative interdepartmental work relationships.
42. Explain
the dynamics of small groups.
43. Devise
an effective plan for minimizing stress while attending to personal needs,
maintaining relationships, and meeting professional obligations.
44. Explain
the benefits of obtaining technician certification.
45. State
the differences between certification, licensure, and registration.
46. Explain
the process by which one can become a nationally certified pharmacy technician.
47. Explain
the benefits of membership in the range of local, state, and national pharmacy
organizations.
48. Describe
the local, state, and national pharmacy organizations that offer value for the
pharmacy technician.
49. Explain
why dealing with change is an important skill for the pharmacy technician.
50. Explain
the principles of change management.
51. Discuss
First Aid principles.
52. Demonstrate
cardiopulmonary resuscitation (CPR).
Course Outline:
I. Collection of Information
A.
Patient-specific information
B.
Receiving and screening orders
II.
Medications
A.
Preparing medications for distribution
1. measurements
2. preparation
3. packaging
B.
Distribution
C.
Immunizations
D.
Patient counseling
E.
Monitoring of medication therapy
III.
Patient Care
A.
Direct patient care
1. various settings
2. patient’s
role
IV.
Quality Assurance
A.
QA procedures
B.
Preventing and detecting medication errors
V.
Pharmacist/Technician Impairment Program
VI.
Ethics
A.
Ethics with laws
B.
Ethical code
C.
Ethical situations
VII. Workplace
Attire
VIII. Conflict
Resolution
A.
Negotiation
IX.
Advances in Pharmacy Practice
A.
Resources
1. journals
2. newsletters
3. education
conferences
B.
Advances
1. automation
2. medication
therapy
3. devices
X.
Problem Solving
A.
Systematic approach
1. consensus
building
2. workflow
management
XI.
Role of the Pharmacy Technician
A.
Part of the healthcare team
B.
Delegation
C.
Interdepartmental work relationships
D.
Management of stress
E.
Benefits of obtaining certification
1. certification
2. licensure
3. registration
F.
Memberships
1. local
2. state
3. national
G.
Principles of change management
XII.
Safety Issues
A.
First aid principles
B.
CPR
Revised 08.08