Date Syllabus Filed: Spring 2007
Instructor: Brian Dechant
Home Phone: 785.365-0019
Where to Leave Messages: Business Office
785.623.6160
Course Number: PHRM 111
Semester Credits: 3 credits
Course Title: Pharmacy Operations and Management
Building: RE Building – Room 116
Catalog Description: Students focus on the practice of management and includes basic
management principles, financial management, personnel management, and pharmacy
practice management. The course integrates the role of
operational management and the development of a business plan utilizing
financial management and analysis. Role-playing will be used. Prerequisite:
successful completion of PHRM 102.
Text: Pharmacy Management: Essentials for All
Practice Settings, Shane, 2009
Supplies Needed: Students need to furnish the
following: Pen and/or Pencil, paper and
calculator.
Reference Material:
Method of Evaluation/Grades: Quizzes and unit tests will be
utilized. Quizzes will be given at the
beginning of the class period over material that was previously covered. In order to get credit for a quiz, students
must be present when class begins.
Students who are tardy will lose credit for the quiz.
Quizzes (4)
----------------------- 10%
Midterm ---------------------------------- 25%
Final -------------------------------------- 35%
Individual Project -------------------------- 30%
Attendance Policy: Students are expected to attend class,
lab and clinical experiences. If a
student is absent, he or she is responsible for obtaining information missed
during that class/lab time. Students are
expected to attend clinical experiences.
Students are expected to be on time.
The instructor is to be notified at least 30 minutes in advance if the
student is to be absent from theory/laboratory/clinical. Students are expected to participate in group
projects, individual reports, and laboratory experiences as assigned.
Inclement Weather Policy: In the event that a student is
unable to attend class because of inclement weather, he/she is required to
notify the office that day. Any
student not following this procedure will be counted absent.
Services For
Students With Disabilities: Students, with
either a permanent or temporary disability, who require accommodation for more
than one week should request services by contacting the Student Services
Office. Students requesting accommodations must present written documentation
from a certified professional, which should include a statement identifying the
disability as well as recommendations for accommodations. Contact, at least one
month in advance, the Dean of Student Services (785) 738-2276 to make requests
for accommodations.
Policy
Regarding Academic Dishonesty: Academic
dishonesty of any kind will not be tolerated while attending
EPA
Standards: The College
will comply with all Federal and State Standards in regard to OSHA and EPA
Regulations. In most of the shops and
labs, students either handle to produce hazardous waste materials. All faculty have
received training on these standards. Students must follow Universal
Precautions.
Course Objectives:
Upon completion
of this course, the successful student will be able:
1. to define and describe the principal functions of management;
2. to describe the appropriate processes of personnel hiring, development, and
motivation;
3. to describe and demonstrate effective confrontation and conflict resolution;
4. to define and describe the essential components of entrepreneurship;
5. to describe the essential elements of a business plan;
6. to define, describe, and analyze elements of financial data;
7. to utilize financial data common in daily pharmacy operations and when
starting new projects;
8. to integrate course components to complete a comprehensive business plan;
9. to describe the process of documenting actions & outcomes and receiving
compensation
Course Outline:
1. Management as
a process and classical management functions
2. Modern management views, vision, and quality improvement
3. Innovation and
managing change
4.
Entrepreneurship and its role in pharmacy
5. Personnel
evaluation, hiring and termination
6. Staff
development, motivation and co-leadership
7. Effective
confrontation and conflict resolution
8. Overview of
business plan components
9. Determining
niche: Product and service-mix of practice
10. Marketing
Plan
11. Pricing
12. Purchasing
and inventory control
13. Market
analysis and marketing plan
14. Financing
15. Financial
assessment
16. Financial
decision making
17. Third party
plan assessment
18. Developing
and managing new services
19. Accreditation agencies and issues
20. Medicare Part
D
21. Time management
22. Special
topics
23. Individual presentations and evaluations
11/2008