Service Center Operations
Course Information
AET-104
Credit Hours: 2
Course Pre-Requisites: None
Course Co-Requisites: None
Course Description
A study of professionalism and business ethics, including the importance of a positive attitude and image, both on and off the job will be discussed. Customer service skills as well as customer, employee and employer relations will be covered. Basic day-to-day business procedures will also be taught. Communication and sales skills will be gained.